Yes, we're open!
The Canadian government has identified auto repair shops as an essential service during the coronavirus outbreak, so In-Gear is working to remain open while protecting our customers and employees. We have temporarily reduced operating hours to Tuesday - Saturday 8-5, and implemented disinfection and social distancing measures as recommended by the Government of Canada. Learn more...
WELCOME TO IN-GEAR MECHANICAL
QUALITY - INTEGRITY - SERVICE
In-Gear Mechanical’s goal is not to be just any repair shop, but to be the shop that everyone recommends.
Our core business is two-fold: to provide an exceptional customer experience based on integrity and respect, and to provide high-quality, professional repair services to ensure your vehicles are as safe and well-maintained as possible.
This means that each vehicle is expertly repaired, and if there are any concerns we will work with you ensure they are resolved. We know we have succeeded when we hear “I won’t take my vehicle anywhere else”, “I trust you to do the right thing”, or “This is the best auto repair shop I have ever been to”.
BIG OR SMALL, WE DO IT ALL
In-Gear Mechanical is a full-service repair shop that has the equipment and expertise to repair all makes and models of vehicles, including gas, diesel, hybrid, or electric. We also are equipped to maintain medium- duty and commercial vehicles, emphasizing preventative maintenance to minimize operational costs and prevent unnecessary breakdowns.
At In-Gear, it is important to take care of both our customers and their vehicles to the best of our ability. We offer a preventative maintenance program including a free visual inspection on every visit and a maintenance schedule driven by the manufacturers' recommendations. And we stand behind our work with a 1 year / 20,000 km warranty on parts and labor. While your car is in the shop you can enjoy free coffee in our comfortable waiting area, or take advantage of our free shuttle service within Castlegar. We also maintain several courtesy cars available free of charge. As a bonus, we clean your car when the work is complete! learn more...
Whether your company owns one vehicle or a diverse fleet, In-Gear offers custom service packages for commercial fleets to suit your maintenance and repair needs. Our shop accommodates vehicles up to 10 tons, and we have the equipment and expertise to diagnose and repair light - to medium-duty vehicles as well as all integrated equipment and electronic systems. We also offer a pickup / dropoff service for commercial fleets. For payment options, In-Gear is registered with FOSS, ARI, Element Fleet and Jim Pattison Fleet.
OUR COMMITMENT TO exceptional service
GOING THE EXTRA MILE
At In-Gear, small details make a big difference. Like a free inspection every time your vehicle is in the shop, complimentary car wash and vacuum, as well as a clean, comfortable waiting area with free coffee or tea.
PREVENTATIVE MAINTENACE PROGRAM
High or unexpected repair costs can be a strain on the family budget. That's why In-Gear emphasizes preventative maintenance - to keep your vehicle working properly, and minimize long-term repair costs.
SHUTTLE SERVICE & COURTESY CAR
When you book your appointment let us know if you need help with transportation. We can shuttle you to where you need to go while your vehicle is in our care, or a courtesy vehicle may be arranged .
At In-Gear, we stand behind our work - we offer a 1 year / 20,000 km warranty on parts and labor for repairs, and up to 3 years / 60,000 km on select repairs or services.
I've done all my own auto work for 35 years except mounting/balancing and alignments. After 2 failed attempts at other shops (one charged me $200 and actually made my truck un-driveable!) I tried In Gear. They had the cheapest 4 wheel alignment I could find and they sounded pleasant on the phone. I ended up with the owner doing the work and he invited me in to watch. He used a new laser Snap-On alignment machine and had my truck rolling straight in an hour. He even took it out for a test drive and took it back in for a tweak because he wasn't fully satisfied. I was very satisfied with the work and would not hesitate to go back or recommend them.